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FAQ

MEDIUMS (paper vs. canvas)

Fine Art Paper, Epson Premium Satin  - Premium quality - Vibrant highlights, strong contrasts, and 100-year colorfastness, the Kodak Pro Endura paper has won over professional photographers and is considered to be Kodak’s leading photo paper. The combination of modern exposure technology and traditional development ensures high quality, authentic gallery prints.  It is extremely colorfast and is recognized as the brand’s leading paper. It distinguishes itself through brilliant highlights, strong color contrasts, and a remarkable durability of 100 years. Therefore, it is ideal for shots that benefit from strong contrasts, such as portraits or architectural photography.  

UV Fine Art Canvas Print is simple and distinctive.  The Matte surface, so characteristic of this material, has a natural, idyllic and cozy appearance.  It also breathes new life into your images!  Color shots dazzle for decades.  The paper is made from 100% cotton and its woven texture if clearly visible in the matte surface.  This creates a tactile and vibrant effect.  

With canvas there are also two options.  The first option is to purchase the canvas print unframed.  Once the piece of art is printed on the canvas, it is rolled up and placed into a tube and then sent to you.  However, it is not ready for hanging.  You will need to find a frame shop that will do this for you.  The second option is to purchase the canvas print as "gallery wrap."  This option provides printing as well as stretching the canvas around stretcher bars and finishing it off by making it ready to hang.  The second option of "gallery wrap" is the option that most individuals purchase.
 

I have also found that some prints present themselves best in one type media over the other.  In these cases, I will make this recommendation for the best presentation medium for a particular print.  It is not a hard and fast recommendation but one that I have experienced before. 

 

Original versus Limited Edition Prints 

There is only one printed image with an original.  All sizes, other than the original of a particular image, are considered to be Limited Editions of up to thirty (30).  

Some of the prints in this store are standard size prints. Dimensions for standard size are 11"x14", 16"x20", and 18"x24".  A standard size print will allow you to purchase a ready-made frame. Ready-made frames can be found in most art supply or craft stores.

Custom prints sizes are all other sizes and require the print to be taken to a custom framing store.  

If you need further clarification about which medium or size to purchase, feel more than welcomed to call me at (239) 223-6824. 
 

CERTIFICATE OF AUTHENTICITY (COA) is a document that includes details about the work of art you have purchased.  It comes with original or limited edition prints of the particular artwork.  The COA includes the title of the artwork; the size of the print; whether it is an original or limited edition and if it is a limited edition, what is the print number of the edition; who created the piece of artwork and my signature on the COA.  

Commissioned Work - If you have a need for a specific size requirement that a print does not presently offer in the gallery or the creation of something new, call me at 1+ (239)223-6824 to discuss the project further.    

Professional Discounts and Wholesale pricing are available to interior designers, designers or others in the trade, with proper documentation. 
 

Delivery from time of order to delivery will be approximately 7 business days.
 

SATISFACTION GUARANTEED

It is important to me that I offer “100% satisfaction guaranteed.”  If you decide that the print does not meet with your satisfaction, it must be returned within 5 business days.  If your print arrives damaged, you will need to contact me within three days of delivery - (239) 223-6824.  I will need to receive from you 1) an image of both the damaged container as well as the damaged print and 2) the return of the certificate of authenticity.  When I receive these two items and it is determined that it has been damaged by the shipping carrier, I will happily refund you the full amount of the purchase.  Please note that if a claim has been made with shipping carrier, the carrier will most likely want to come and pick up both print and container for their further inspection.  Other than damage, return shipping will be at the expense of the purchaser. 

SHIPPING

I offer free shipping within the United States.  Tube or flat box will be determined by whether you purchase a “print only” or a “canvas gallery wrapped” print.     

 

<p><span style="font-size:16px;">Sign up for opportunity to win a popular, limited edition rolled print of your choice by Arthur Jacob. &nbsp;Drawing will be held July 15, 2016.</span></p>

 

  

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We are so confident that you will be pleased with the quality of your purchase that we will provide a full refund if you are not satisfied with the print. Simply return the artwork and a full refund (excluding shipping) will be issued after quality control inspection is completed.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Archival - A non-technical term that suggests that a material or product is permanent, durable, or chemically stable, and that it can therefore safely be used for preservation purposes. the phrase is not quantifiable; no standards exist that describe how long an “archival” or “archivally sound” material will last. That being said, all of our prints and frames are made using archival materials and when stored appropriately will exceed a lifespan of at least 70 years.

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